Larry Wilson is a pioneer in the area of human factors in safety. He has been a behavior-based safety consultant for over 25 years and has worked on-site with hundreds of companies worldwide. He is also the author of SafeStart, used in more than 3,000 companies, 66 countries, with more than 3.5 million people trained.
In the last issue, we looked at just how many errors are caused every day by rushing, frustration, fatigue and complacency. Although, usually it’s a combination of these states, with complacency either leading the way or lurking in the background.
: In the last issue, we looked at why normal people make decisions that can be compromised or negatively influenced by rushing, frustration, fatigue and complacency, or, more likely, a combination of these states.
If you really think about it, you’ll realize that you have most likely experienced accidental pain in almost any activity you’ve ever done. So, if you can accept that the “what” isn’t really where the pattern is because we’ve all been hurt, a little or a lot.
Since mind not on task is bound to happen if you know how to do something well, there is much more “leverage” or efficiency in getting people to put more effort than they are currently making (none) into improving their safety-related habits.
Although it seems to make perfect, intuitive sense that people would get hurt when they are doing the most dangerous things, that isn’t what actually happens to more than 95 percent of us. So, what does this mean in terms of the old risk assessment matrix?